Looking to delete your Xero account? We’ve got you covered! If you’re ready to part ways with Xero and want a simple, hassle-free process, you’ve come to the right place. Deleting your Xero account is a straightforward process that can be done in just a few steps. In this article, we’ll guide you through the process, providing you with all the information you need to smoothly delete your Xero account. So, let’s dive in and get started on deleting your Xero account without any unnecessary delays or complications.

How to Delete xero Account

Table of Contents

How to Delete Xero Account on PC

Step 1: Sign in to your Xero Account

Open your web browser and go to the Xero login page. Enter your email address and password to sign in to your account.

Step 2: Go to Account Settings

Once you are logged in, click on your profile picture or initials in the top-right corner of the screen. From the dropdown menu, select “Account Settings.”

Step 3: Navigate to the Subscription & Billing tab

In the Account Settings page, you will see a list of tabs. Click on the “Subscription & Billing” tab to access your account’s billing information.

Step 4: Cancel your subscription

Scroll down until you find the “Cancel Subscription” section. Click on the “Cancel Subscription” button to initiate the cancellation process.

Step 5: Confirm the cancellation

A pop-up window will appear, asking you to confirm the cancellation. Read the information provided and click on the “Cancel Subscription” button to proceed.

Step 6: Provide feedback (optional)

Xero will ask for your feedback on why you are canceling your subscription. Feel free to provide your reasons or select the option that best represents your situation. Click on the “Next” button to continue.

Step 7: Confirm the cancellation (again)

Another pop-up window will appear, asking you to confirm the cancellation. This is your last chance to change your mind. If you are sure about deleting your Xero account, click on the “Cancel My Subscription” button.

Step 8: Complete the cancellation process

Xero will process your cancellation and may display a confirmation message. Make sure to review any additional information provided and follow any required steps to complete the cancellation process.

That’s it! You have successfully deleted your Xero account on your PC.

Note: Deleting your Xero account will permanently remove all your data and cannot be undone. Make sure you have backed up any important information before proceeding with the deletion.

How to Delete Xero Account on Android Mobile

Step 1: Open the Xero App

To start the process of deleting your Xero account, locate the Xero app on your Android mobile device. The app icon looks like a blue square with the letter “X” in white. Tap on the icon to open the app.

Step 2: Log In to Your Xero Account

Once the Xero app is open, you will be prompted to log in to your account. Enter your username and password in the provided fields and tap on the “Log In” button.

Step 3: Access Account Settings

After logging in, you will be taken to the Xero home screen. In the bottom navigation bar, locate the “More” option represented by three horizontal lines. Tap on it to access additional options.

Step 4: Navigate to Account Settings

In the “More” menu, scroll down until you find the “Settings” option. Tap on it to proceed to the account settings page.

Step 5: Choose “My Xero Account”

On the account settings page, you will see various options. Look for the section labeled “My Xero Account” and tap on it.

Step 6: Select “Close Account”

Within the “My Xero Account” section, you will find different settings related to your account. Scroll down until you see the option to “Close Account.” Tap on it to continue.

Step 7: Provide Feedback (Optional)

At this point, Xero may ask for feedback regarding your decision to close the account. You can choose to provide feedback or proceed without leaving any comments.

Step 8: Confirm Account Closure

A confirmation screen will appear, notifying you that closing your account will permanently delete all your data and cannot be undone. Read the information carefully and make sure you understand the consequences. If you are certain, tap on the “Close Account” button.

Step 9: Verify Account Closure

To ensure the security of your Xero account, you will be required to verify the closure request. Xero will send an email to the address associated with your account. Open your email app or web browser and locate the email from Xero.

Step 10: Click the Confirmation Link

Within the email, you will find a confirmation link provided by Xero. Tap on the link to confirm the closure of your account.

Step 11: Account Closure Complete

Once you have clicked the confirmation link, Xero will process your account closure request. You will receive an email notification confirming that your account has been successfully closed.

Remember, closing your Xero account will permanently delete all your data, including invoices, receipts, and financial information. Make sure you have backed up any necessary data before proceeding with the account deletion.

Now that you know the steps, you can delete your Xero account on your Android mobile device easily.

How to Delete Xero Account on iPhone

Step 1: Open the Xero App

To begin the process of deleting your Xero account on your iPhone, start by opening the Xero app. Look for the app icon on your home screen and tap on it to launch the app.

Step 2: Log In to Your Account

Once the app is open, you will be prompted to log in to your Xero account. Enter your username and password in the provided fields and tap on the “Log In” button.

Step 3: Navigate to Settings

After logging in, you will be taken to the Xero dashboard. Look for the “Settings” option, which is usually represented by a gear or cog icon. Tap on it to access the account settings.

Step 4: Access Account Settings

Within the settings menu, scroll down until you find the “Account” or “Account Settings” option. Tap on it to access your account-specific settings.

Step 5: Delete Account

Within the account settings, look for the option to delete your account. This may be labeled as “Delete Account,” “Close Account,” or something similar. Tap on this option to initiate the account deletion process.

Step 5.1: Confirm Deletion

A confirmation message will appear asking if you are sure you want to delete your account. Read the message carefully and tap on the “Confirm” or “Delete” button to proceed with the deletion.

Step 5.2: Authenticate Your Account

To ensure the security of your account, you may be asked to authenticate your identity. Follow the on-screen instructions to provide the required information or complete any additional steps to verify your account.

Step 5.3: Finalize Deletion

After completing the authentication process, a final confirmation message will appear. Read the message carefully and tap on the “Delete Account” or similar button to finalize the account deletion.

Step 6: Uninstall the Xero App

Once you have successfully deleted your Xero account, it is recommended to uninstall the Xero app from your iPhone. Press and hold the app icon on your home screen until it starts shaking, then tap on the “X” button that appears on the app icon. Confirm the deletion when prompted.

Step 7: Account Deletion Completed

Congratulations! You have successfully deleted your Xero account on your iPhone. Remember to uninstall the app as well to ensure complete removal of your account.

Final Thoughts

FAQ: Delete Xero Account

1. Can I delete my Xero account?

Yes, you have the option to delete your Xero account if you no longer want to use the platform.

2. How do I delete my Xero account?

To delete your Xero account, you’ll need to follow these steps:

  1. Login to your Xero account.
  2. Go to the “My Xero” tab.
  3. Scroll down and select “Settings.”
  4. Click on the “General Settings” option.
  5. Look for the “Delete Your Xero Subscription” section.
  6. Follow the prompts to confirm and delete your account.

3. What happens when I delete my Xero account?

When you delete your Xero account, all your data and information associated with it will be permanently removed. This includes invoices, bills, contacts, and financial records. It’s crucial to download any important data before deleting your account.

4. Can I recover my Xero account after deleting it?

No, once you have deleted your Xero account, it cannot be recovered. Make sure to carefully consider your decision before proceeding with deletion.

5. What if I want to temporarily suspend my Xero account instead of deleting it?

If you prefer to temporarily suspend your Xero account rather than deleting it, you can simply cancel your subscription. This way, you can reactivate your account at a later time without losing any data.

6. Is there a way to export my data before deleting my Xero account?

Yes, Xero provides options for exporting your data before deleting your account. You can download your data in formats such as CSV or Excel to ensure you have a copy of your financial records for future reference.

7. Are there any cancellation fees for deleting my Xero account?

No, there are no cancellation fees associated with deleting your Xero account. You can cancel your subscription at any time without incurring any additional charges.

8. Can I delete my Xero account if I have outstanding invoices or bills?

Yes, you can still delete your Xero account even if you have outstanding invoices or bills. However, it’s important to note that deleting your account will remove all records, including any unpaid invoices or bills. Make sure to settle any financial obligations before deleting your account.

9. Will deleting my Xero account cancel any integrations with other apps or services?

Deleting your Xero account will remove any integrations you have set up with other apps or services. It’s advisable to review and disconnect any integrations before proceeding with the deletion process.

10. How long does it take to delete a Xero account?

Once you confirm the deletion of your Xero account, it will be removed immediately. However, it’s important to remember that this action is irreversible, so double-check your decision before proceeding.