Are you looking to delete your Zalora account? Well, you’re in luck! We’ve got all the information you need to successfully close your Zalora account without any hassle. Whether you’re no longer using the platform or simply want to take a break, deleting your account is a straightforward process. In this article, we’ll guide you through the necessary steps to deactivate your Zalora account permanently. So, let’s dive in and get started!
How to Delete Your Zalora Account on PC
Step 1: Open Your Web Browser
First, open your web browser on your computer. You can use popular web browsers like Google Chrome, Mozilla Firefox, or Microsoft Edge.
Step 2: Visit the Zalora Website
Type in the website address for Zalora in the address bar of your web browser. The website address is www.zalora.com.
Step 3: Sign In to Your Zalora Account
Once you are on the Zalora website, locate the “Sign In” button at the top right corner of the page and click on it. Enter your email address and password to log in to your Zalora account.
Step 4: Go to Account Settings
After signing in, you will be redirected to your account dashboard. Look for the “Account Settings” option, usually found in the drop-down menu under your name or profile picture. Click on it to proceed.
Step 5: Access the Deactivation Page
In the account settings, search for the “Deactivate Account” or “Delete Account” option. This option might be located under a “Privacy” or “Security” tab. Click on it to access the deactivation page.
Step 6: Provide Account Verification
To ensure the security of your account, Zalora may ask you to verify your identity before proceeding with the account deletion process. Follow the on-screen instructions to provide the necessary verification information, such as your password or entering a verification code sent to your email address.
Step 7: Confirm Account Deletion
Once your account is verified, you will be prompted to confirm the deletion. Read the instructions carefully and make sure you understand that deleting your account is permanent and irreversible. If you are sure you want to proceed, click on the “Delete Account” or “Confirm Deletion” button.
Step 8: Receive Confirmation
After confirming the deletion, Zalora will process your request. You should receive a confirmation message or email stating that your account has been successfully deleted. Keep in mind that it may take some time for this confirmation to arrive.
Deleting your Zalora account will remove all your personal information, order history, and saved details from the system. You will no longer have access to your account or receive any future notifications or promotions from Zalora.
By following these steps, you can delete your Zalora account on your PC. Remember to carefully consider your decision, as account deletion is permanent.
How to Delete Zalora Account on Android Mobile
Step 1: Open the Zalora App
First, locate the Zalora app on your Android mobile device. The app icon looks like a white shopping bag on a blue background. Tap on the icon to open the app.
Step 2: Sign In to Your Account
Once the Zalora app is open, you’ll see the login screen. Enter your email address and password associated with your Zalora account. Tap on the “Sign In” button to proceed.
Step 3: Access Account Settings
After signing in, you will be taken to the Zalora home screen. Look for the menu icon, which is typically represented with three horizontal lines in the upper-left corner of the screen. Tap on it to open the menu.
Scroll down the menu until you find the “Account Settings” option. Tap on it to access your account settings.
Step 4: Delete Account
In the account settings menu, you should see various options related to your Zalora account. Look for the “Delete Account” or “Close Account” option. Tap on it to initiate the account deletion process.
You may be asked to provide a reason for deleting your account. Select the most appropriate option from the given choices. If no reason is required, simply proceed to the next step.
Step 5: Confirm Account Deletion
After selecting the option to delete your account, Zalora will display a confirmation message. Read the message carefully to understand the consequences of deleting your account, such as the loss of order history and saved information.
If you still wish to proceed, tap on the “Confirm” or “Delete” button to finalize the account deletion.
Step 6: Verify Account Deletion
To ensure that the deletion process is legitimate, Zalora may require you to verify your decision. This can be done by entering your account password again or performing any additional verification steps prompted by the app.
Follow the on-screen instructions to complete the verification process.
Step 7: Account Deletion Complete
Once the verification process is successfully completed, Zalora will confirm the deletion of your account. You should receive a message stating that your account has been deleted.
At this point, you have successfully deleted your Zalora account from your Android mobile device.
Remember, deleting your Zalora account is a permanent action. If you change your mind later, you will need to create a new account from scratch.
If you have any further questions or need assistance, don’t hesitate to reach out to Zalora’s customer support.
I hope this guide has been helpful in deleting your Zalora account on your Android mobile device. Happy shopping!
Delete Zalora Account on iPhone: A Step-by-Step Guide
Do you want to delete your Zalora account on your iPhone?
If you’re looking to delete your Zalora account, you’ve come to the right place! Deleting your Zalora account is a straightforward process that you can do right from your iPhone. Follow the step-by-step guide below to delete your Zalora account and bid farewell to online shopping with Zalora.
Step 1: Open the Zalora App
First, locate and tap on the Zalora app icon on your iPhone’s home screen. The app icon resembles a shopping bag with the Zalora logo.
Step 2: Go to Your Account Settings
Once you have the Zalora app open, look for the “Account” option. You can usually find it by tapping on the profile icon at the bottom right corner of the app, which looks like a person’s silhouette.
Step 3: Access Account Settings
In the Account section, you will find various options related to your Zalora account. Look for and tap on the “Settings” option. It is usually represented by a gear or cogwheel icon.
Step 4: Find the Account Deletion Option
Scroll through the Settings menu until you find the “Account Deletion” or “Delete Account” option. Tap on it to proceed with deleting your Zalora account.
Step 5: Confirm Deletion
You will be presented with a confirmation message asking if you are sure you want to delete your Zalora account. Read the message carefully and make sure you understand the consequences of deleting your account, as this action is irreversible. If you still want to proceed, tap on the “Confirm” or “Delete” button.
Step 6: Provide Feedback (Optional)
Once you have confirmed the deletion, Zalora may ask for feedback on your experience or reasons for leaving. This step is optional, and you can choose to provide feedback or simply skip it by tapping on the “Skip” or “Continue” button.
Step 7: Account Deletion Successful!
Congratulations! You have successfully deleted your Zalora account. You will receive a confirmation message indicating that your account has been deleted. You will no longer have access to your Zalora account or any associated data.
Remember, deleting your Zalora account means you won’t be able to make purchases, track orders, or receive personalized recommendations anymore. If you change your mind in the future, you will need to create a new Zalora account to access these features again.
We hope this guide has been helpful in assisting you with deleting your Zalora account on your iPhone. If you have any further questions or need additional assistance, don’t hesitate to reach out to Zalora’s customer support.
Happy shopping elsewhere!
FAQs: Delete Zalora Account
1. How can I delete my Zalora account?
To delete your Zalora account, follow these steps:
1. Log in to your Zalora account.
2. Go to the “My Account” section.
3. Click on “Settings” or “Account Settings”.
4. Look for the option to delete your account and click on it.
5. Follow the on-screen instructions to confirm the deletion.
6. Your Zalora account will be permanently deleted.
2. Why would I want to delete my Zalora account?
There could be several reasons for wanting to delete your Zalora account. You might have found an alternative online shopping platform, or you no longer wish to receive promotional emails and notifications from Zalora. Deleting your account also ensures that your personal information is removed from their database.
3. Can I recover my Zalora account after deleting it?
No, once you delete your Zalora account, it cannot be recovered. Therefore, it’s important to consider this decision carefully before proceeding. If you ever wish to use Zalora again in the future, you would need to create a new account.
4. Will my order history be deleted along with my Zalora account?
Yes, when you delete your Zalora account, your order history, along with any saved addresses and payment information, will be permanently removed. Make sure to save any important order details before deleting your account.
5. Do I need to cancel any subscriptions before deleting my Zalora account?
If you have subscribed to any newsletters or promotional emails from Zalora, it is recommended to unsubscribe from them before deleting your account. This ensures that you won’t receive any further emails from Zalora after your account is deleted.
6. Are there any alternative options to deleting my Zalora account?
If you no longer wish to use your Zalora account but don’t want to delete it permanently, you can consider deactivating it temporarily. Deactivation allows you to take a break from Zalora without losing your account and order history. You can reactivate it whenever you want.
7. Can I delete my Zalora account through the mobile app?
Yes, you can delete your Zalora account through the mobile app as well. The process is similar to deleting it through the website. Simply open the Zalora app, go to your account settings, and follow the steps to delete your account.
8. Will deleting my Zalora account also unsubscribe me from their mailing list?
Deleting your Zalora account will remove your email address from their mailing list, effectively unsubscribing you from any promotional emails. However, if you have subscribed to newsletters or promotions using a different email address, you may need to unsubscribe manually.
9. What happens to my loyalty points when I delete my Zalora account?
Unfortunately, deleting your Zalora account will result in the loss of any accumulated loyalty points. Therefore, it’s advisable to redeem your points or use them towards an order before proceeding with the account deletion.
10. Is there a waiting period before my Zalora account is permanently deleted?
No, once you confirm the deletion of your Zalora account, it will be permanently deleted immediately. There is no waiting period or temporary deactivation period involved.