If you’re wondering how to delete your zopim account, we’ve got you covered! Deleting your zopim account is a simple process that can be done in just a few steps. Whether you no longer need the service or want to switch to a different live chat platform, we’ll guide you through the process. It’s important to note that once you delete your account, all your data and chat history will be permanently removed, so be sure to back up any important information beforehand. Follow the steps below to delete your zopim account and bid farewell to the platform.
How to Delete zopim Account on PC
Step 1: Access the zopim Account Settings
To delete your zopim account, you’ll need to access your account settings. Open your web browser on your PC and navigate to the zopim website.
Step 2: Log in to Your Account
Once you’re on the zopim website, look for the “Log In” button or link. Click on it to enter your account credentials, which include your username or email address and your password. After typing in your information, click the “Log In” button.
Step 3: Go to Account Settings
Once you’re logged in, locate the account settings on your zopim dashboard. Look for a gear or settings icon, usually located in the top right corner of the screen. Click on it to access your account settings.
Step 4: Find the “Account Deletion” Option
Within your account settings, you may need to scroll down or navigate through different tabs to find the option for “Account Deletion” or “Delete Account.” This is where you can initiate the account deletion process.
Step 5: Confirm the Account Deletion
After clicking on the “Account Deletion” option, you will likely be asked to confirm your decision. Read any prompts or messages carefully, as they may provide additional information about the consequences of deleting your account. If you’re sure you want to proceed, click on the “Confirm” or “Delete Account” button.
Step 6: Follow Additional Steps (If Applicable)
In some cases, zopim may require you to follow additional steps before your account can be fully deleted. These steps could include verifying your identity or confirming your decision through an email or confirmation link sent to your registered email address. Pay attention to any instructions or messages you receive and complete the necessary steps.
Step 7: Account Deletion Complete
Once you’ve followed all the necessary steps and confirmed the account deletion, your zopim account will be deleted. You should receive a confirmation message or email indicating that your account has been successfully deleted.
Remember, deleting your zopim account is permanent, and you won’t be able to recover any data or information associated with your account. Make sure to download or save anything you need before proceeding with the deletion process.
How to Delete Your Zopim Account on Android Mobile
Step 1: Open the Zopim App
First, locate the Zopim app on your Android mobile device. The app icon looks like a speech bubble with a smiling face inside. Tap on the icon to open the app.
Step 2: Go to Account Settings
Once the Zopim app is open, you will see a menu at the bottom of the screen. Tap on the “Account” option in the menu. This will take you to your account settings.
Step 3: Access Profile Settings
In your account settings, you will find various options related to your Zopim account. Look for the “Profile” option and tap on it. This will allow you to access your profile settings.
Step 4: Locate the Account Deletion Option
Scroll through the profile settings until you find the option for “Account Deletion.” It may be located towards the bottom of the page. Once you find it, tap on it to proceed.
Step 5: Confirm Account Deletion
After tapping on the “Account Deletion” option, a confirmation message will appear on your screen. You will be asked if you are sure about deleting your Zopim account. Read the message carefully and tap on the “Confirm” button if you are certain about deleting your account.
Step 6: Enter Your Password
To ensure the security of your account, Zopim will ask you to enter your account password. Type your password into the designated field and tap on the “Confirm” button.
Step 7: Complete Account Deletion
Once you have entered your password, Zopim will process the account deletion request. This process may take a few moments. After the deletion is complete, you will receive a confirmation message indicating that your account has been successfully deleted.
Step 8: Uninstall the Zopim App (Optional)
If you no longer wish to have the Zopim app on your Android mobile device, you can choose to uninstall it. Simply press and hold the Zopim app icon on your device’s home screen, then drag it to the “Uninstall” option that will appear at the top of your screen.
Congratulations! You have successfully deleted your Zopim account on your Android mobile device. If you ever decide to use Zopim again in the future, you can create a new account.
How to Delete Your Zopim Account on iPhone
Step 1: Open the Zopim App
To start the process of deleting your Zopim account, locate and tap on the Zopim app on your iPhone’s Home screen.
Step 2: Log in to Your Account
Once the app is open, you will be prompted to log in to your Zopim account. Enter your username and password, and then tap the “Log In” button.
Step 3: Access Settings
After logging in, you will be taken to the Zopim app’s main interface. Look for the “Settings” option, usually represented by a gear or cog icon. Tap on it to proceed.
Step 4: Manage Account
Within the Settings menu, you will find various options related to your Zopim account. Look for the “Account” or “Account Settings” option and tap on it to access your account management settings.
Step 5: Delete Account
Once you are in the Account settings, scroll down until you see the “Delete Account” option. This option is usually located at the bottom of the screen. Tap on it to initiate the account deletion process.
Step 6: Confirm Deletion
A confirmation message will appear, asking if you are sure you want to delete your Zopim account. Read the message carefully to ensure that you understand the consequences of deleting your account. If you still wish to proceed, tap on the “Delete” or “Confirm” button.
Step 7: Provide Feedback (Optional)
After confirming the deletion, you may be given an opportunity to provide feedback about your experience with Zopim. This step is optional, so you can choose to skip it if you prefer.
Step 8: Account Deletion Complete
Congratulations! Your Zopim account has been successfully deleted. You will no longer have access to any of your previous conversations or data associated with the account.
Remember, once you delete your account, it cannot be recovered. If you change your mind in the future, you will need to create a new Zopim account.
If you have any questions or need further assistance, don’t hesitate to reach out to Zopim’s customer support.
Deleting your Zopim account will also delete any associated Zendesk accounts if you signed up for Zopim through Zendesk. Make sure to consider this if you have any active Zendesk accounts connected to your Zopim account.
FAQs – Delete Zopim Account
1. How do I delete my Zopim account?
To delete your Zopim account, follow these steps:
- Log in to your Zopim account.
- Click on your profile picture or avatar in the top-right corner.
- Select the “Account Settings” option.
- Scroll down to the bottom of the page and click on the “Delete Account” button.
- Confirm the deletion by following the on-screen instructions.
2. Will deleting my Zopim account delete all my chat history?
Yes, deleting your Zopim account will permanently remove all your chat history. Make sure to backup any important conversations before proceeding with the account deletion.
3. Can I retrieve my account and chat history after deleting my Zopim account?
No, once you delete your Zopim account, it cannot be restored, and your chat history cannot be retrieved. Therefore, it is essential to consider this before deleting your account.
4. What happens to my billing information after deleting my Zopim account?
When you delete your Zopim account, your billing information will be securely removed from Zopim’s systems. You won’t be charged any further, and your payment details won’t be accessible.
5. Will deleting my Zopim account cancel any ongoing subscriptions?
No, deleting your Zopim account will not automatically cancel any ongoing subscriptions you might have. To cancel a subscription, you need to follow the cancellation process specified by Zopim or directly contact their support team.
6. Is it possible to temporarily deactivate my Zopim account instead of deleting it?
No, Zopim does not offer a temporary deactivation option. If you want to take a break from using Zopim, you will need to delete your account and create a new one when you’re ready to use the service again.
7. Can I delete my Zopim account without contacting customer support?
Yes, you can delete your Zopim account without contacting customer support. The account deletion process can be completed by following the steps outlined in the first question of this FAQ.
8. Will deleting my Zopim account affect my other Zendesk services?
No, deleting your Zopim account will only impact your Zopim live chat service. It will not affect any other Zendesk services or products you might be using.
9. What should I do if I change my mind after deleting my Zopim account?
If you change your mind after deleting your Zopim account, you will need to create a new account. Keep in mind that you won’t be able to retrieve any of your previous chat history or account information.
10. Is there a waiting period before my Zopim account is completely deleted?
No, once you confirm the deletion of your Zopim account, it will be immediately and permanently deleted, with no waiting period.